First of all, what is “premier”? It’s something that is first, foremost or leading. And how do you determine that a roofing company you’re considering is “premier”?
It’s important to do your research. There are more than 50,000 companies involved in the installation of roofing and siding in the U.S., and the Baltimore area shows almost 100 different roofing companies, with more coming in every year. With that many new companies, it’s even more important to do your homework and ensure you’re getting quality, first-rate service and materials from an experienced, local company that can be considered premier – which is what you should be seeking for this very important project.
A new roof can be a sizable expense. However, unlike other home repairs, some real estate experts estimate that a new roof can return 85% of its cost upon the sale of your home. Buyers are more than willing to pay more for a home that has a new roof, as that is generally one of the more expensive home exterior projects. What’s more, is that a new roof can protect your home from the elements and save you money on insurance, mitigation of water damage, and structural damage. That’s why it’s crucial that the company you select be considered premier.
You can check roofing companies and their reviews/reputation online with Google, Facebook and the BBB to see what their averages are and if they are a candidate for “premier”. If a problem did pop up, did the company respond professionally and effectively? That can tell you a lot. Once you’ve done your homework, you can then move to an interview/estimate stage with your shortened list of roofing companies to find one that qualifies as premier. Be aware that of the complaints that have been filed with the Better Business Bureau, roofing is in the top 10. Of these, more than 50% are based on poor quality workmanship, 25% complained about not being able to contact the roofer or project manager, 16% complained about a starting delay or a blown deadline and 13% registered a complaint about a delay or failure to make repairs.
In the interview stage, you can ask about:
- The process if a problem does arise
- How available management will be for questions or if issues arise
- How soon the work can be completed
- What their process for clean up afterwards is
- If there’s financing (if that’s relevant)
- If they work with insurance companies (if that’s relevant)
- How long they have been working in your area (crucial because weather conditions differ dramatically and your area’s will help determine the best products and the needed procedures and materials to maximize your roof’s lifetime.)
- If they are willing to share references